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Booking Terms

Terms and Conditions

  • All rates are quotes in U.S. Dollars.
  • All rates are subject to taxes and fees where applicable.
  • All rates, dates, taxes and fees are subject to change without notice.
  • All payments must be made in U.S. Funds. Any fees associated with wire transfers or currency exchange, are the responsibility of the customer.
  • Rates are quoted per person for tour activities, packages and the Kenai Fjords Wilderness Lodge.
  • Rates are quoted per room for the Seward Windsong Lodge and Talkeetna Alaskan Lodge reservations.
  • CIRI Alaska Tourism Corporation is liable for only those funds paid to them.
  • Booking terms, conditions and cancellation policies differ for group, wholesale, FIT (fully independent traveler), package and non-owned vendor bookings. Contact the reservations office for details.
  • Group and wholesale terms available upon request.

Alaska Heritage Tours
All Packages

All prices are subject to change until reservation is paid in full. All online bookings require payment in full at the time of booking. All other bookings require a deposit of $250 per person, or equal to 50% of the total booking, whichever is less. The deposit is due at the time of booking with full payment due 45 days prior to arrival. All bookings made within 45 days of travel require full payment at time of booking. A full refund is issued for cancellations made 46 days or more prior to arrival dependent upon itinerary. Cancellations made 45 days or less prior to date of arrival are non-refundable.

Kenai Fjords Tours

All prices are subject to change until reservation is paid in full. All online bookings require payment in full at the time of booking. All other bookings require a deposit equal to 50% of the total booking. Remaining balances will be automatically charged 30 days prior to the scheduled arrival date, to the same credit card used for the deposit. A full refund is issued for reservations cancelled 15 days or more prior to the scheduled arrival date. Cancellations within 14 days of arrival date are non-refundable. A $ 15 per person re-booking fee will be charged if a reservation is modified within 14 days of departure. Tours are subject to cancellations or route changes if weather or other conditions prevail. In these cases, Kenai Fjords Tours is liable for only those funds paid to them. If weather or sea conditions allow cruising in Resurrection Bay only, Kenai Fjords Tours will offer a partial refund of $50 per full fare adult, and $25 per full fare child. Early reservations are recommended to confirm specific departures.

Talkeetna Alaskan Lodge & Seward Windsong Lodge

All prices are subject to change until reservation is paid in full. All online bookings require payment in full at the time of booking. All other bookings require a deposit equal to 50% of the total booking with the exception of one night stays which require payment in full. Remaining balances will be automatically charged 30 days prior to the scheduled check-in date, to the same credit card used for the deposit. A full refund is issued for reservations cancelled 15 days or more prior to the scheduled arrival date. Cancellations within 14 days of arrival date are non-refundable.

Kenai Fjords Wilderness Lodge

All prices are subject to change until reservation is paid in full. All online bookings require payment in full at the time of booking. All other bookings require a deposit equal to 50% of the total booking with the exception of one night stays which require payment in full. Remaining balances will be automatically charged 60 days prior to the scheduled check-in date, to the same credit card used for the deposit. A full refund is issued for reservations cancelled 45 days or more prior to the scheduled arrival date. Cancellations within 44 days of arrival date are non-refundable. Due to the location of the Kenai Fjords Wilderness Lodge requiring transportation by marine vessel, bookings are subject to cancellations if weather or other conditions prevail. In these cases, Kenai Fjords Wilderness Lodge is liable for only those funds paid to them. Options for transferring lodge accommodations to our sister property, Seward Windsong Lodge, are available.

Tour Add-ons and Transportation

Cancellation and deposit policies are dependent on entity. Contact the reservations office for details.

Last Update: 9/10/14